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Our Legal Documents

Click on any document to read the full policy

Privacy Policy
PP•Updated December 2025

Learn how we collect, use, and protect your personal data. Understand your privacy rights under UK GDPR.

Terms of Service
TOS•Updated December 2025

The terms and conditions governing your use of PrivyNet services, including billing, liability, and termination.

Acceptable Use Policy
AUP•Updated December 2025

Guidelines for acceptable use of our services, including prohibited activities and enforcement actions.

Service Level Agreement
SLA•Updated December 2025

Our availability commitments, support response times, and service credit entitlements.

Data Processing Addendum
DPA•Updated December 2025

Terms for processing personal data on your behalf, including GDPR compliance and sub-processors.

Security & Compliance
Security•Updated August 2026

How we protect your data: encryption standards, infrastructure isolation, data handling, and incident response, in one place.

Questions About Our Policies?

Our legal and privacy teams are here to help

Privacy Enquiries
Data protection and privacy questions

For questions about your personal data, privacy rights, or data protection matters.

Legal Enquiries
Legal and compliance questions

For legal matters, compliance enquiries, or questions about our terms and policies.

General Support
Service and account questions

For general questions about our services, your account, or technical support.